Grace Removals customer web site provides for dynamic interaction with internal back-end system. This development enabled the capture of customer quote requests and the insertion of them directly to internal business critical information systems, in parallel to the established telephone quotes request system. Additionally, a payment gateway was integrated with the public site, allowing customers to make instant online payments.

"Biko's work has allowed us to take out some redundant business processes generating significant timesaving as well as providing an innovative new service to our customers."

Howard Malyon
IT Manager Grace Removals Group